For your continued carefree holiday planning we offer the following cancellation conditions for direct bookings:
- Cancellation up to 14 days before your arrival is FREE OF CHARGE.
- If you cancel within these 14 days, if you do not arrive at all or if you leave early, we charge 90% of the total price according to the offer.
- Room cancellations are only valid in writing.
- Please note that for minimum stay dates booked, a free reduction of the booking is not possible at any time.
In addition, our general terms and conditions apply.
In the following situations we offer a free cancellation:
if there is a travel warning for Upper Austria, if there is a government quarantine order for return travellers from Upper Austria, if you yourself have tested positive for COVID-19 (please present us with a positive test result), if the district VĂ¶cklabruck is set to red at the Corona traffic light.
In order to secure your holiday, we recommend that you take out travel cancellation insurance with EuropĂ¤ische Reiseversicherung for EVERY BOOKING.
This insurance is quick and easy to take out and is certainly worth the money if you need it.
The EuropĂ¤ische Reiseversicherung includes in the cancellation insurance an additional cover for all Covid-19 cases - see special information.