Room cancellations are only accepted in writing. Please refer to the Terms and Conditions for the Austrian Hotel industry. To suit our guests' needs we have changed our cancellation policy: Cancellation is free up to 14 days before arrival date. In case of a non-arrival, short-notice cancellation or an early departure you will be charged 90% of the agreed rate, for a maximum of 3 days.
For an untroubled vacation experience and in order to avoid inconveniences in
case of travel cancellation, we advise travel insurance from European Travel
insurance. Via the below link, you have the opportunity to purchase the
Insure yourself here: Europäische Reiseversicherung